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Frequently Asked Questions

FAQs - Library Policies

Applying for a library card, check out periods & limits, renewing items, placing holds/requests, etc.

It is the policy of the Rutherford County Library to offer the full range of library service to all residents of the community, regardless of age, sex, racial or ethnic origin, religion, economic status, etc. It is the intent of the library to provide its services with a minimum of regulations and restrictions, adopting only those that are absolutely essential to the library's operation. 

The library recognizes that the users of the library are in fact the owners of the library. As user-owners, the public has certain expectations of the library. These include an outstanding collection of library materials; pleasant, attractive surroundings; and courteous, efficient and effective service from the staff.

Library users have a right to assume that visits to the library will be free from harassment; free from physical discomfort and danger; free from psychological and emotional stress.

The library staff has basically the same rights. Each member of the staff should be able to do his/her work free of harassment, abuse, discomfort, and undue psychological stress.

The rights of both the public and the staff are sometimes violated by the attitudes and behavior of a very small minority of persons.

It shall therefore be the Policy of the Library Board of Trustees to maintain in the library system a quiet, pleasant environment conducive to serious study as well as casual use. To assure the successful implementation of this policy, the Board considers the following to be unacceptable behavior:
1. Loud conversation or laughter that disturbs other patrons.
2. Obscene or abusive language either spoken or printed on clothing.
3. Smoking in the library building or grounds.
4. Use of radios, CD or MP3 players, etc., if not using headphones so that sound is not transmitted to others.
5. Willful destruction of or damage to any library property.
6. Blocking or in any way interfering with the free movement of any person or persons.
7. Bringing animals other than lead dogs into the building.
8. Consumption of alcoholic beverages.
9. Removal of any library property from the building without authorization through established lending procedures.
10. Soliciting or selling of any kind, if disruptive to the normal use of the library.
11. Distribution of leaflets or posting of notices in areas not authorized for this purpose.
12. Use of library telephones by any person other than library personnel unless approved.
13. Consumption of food or beverages other than bottled water or tobacco products or e-cigarettes or other devices that simulate smoking brought into the building by individuals.
14. Following staff or users around the building, or other harassing behavior such as staring or other intimidating acts.
15. Rearranging of any library furniture, books, tapes or equipment from one location to another.
16. Engaging in disorderly conduct, committing a nuisance, or unreasonably disturbing and offending library users.
17. Carrying unauthorized weapons of any sort.
18. Use of a cell phone inside the library that is deemed disruptive by library personnel
19. Children being unsupervised allowed; running and/or playing with library equipment.

NORTH CAROLINA LAWS PERTAINING TO THE DISRUPTIVE BEHAVIOR POLICY
G.S. 14-33 Misdemeanor assaults, batteries and affrays.
G.S. 14-76 Larceny, mutilation, or destruction of public records and papers.
G.S. 14-127 Willful and wanton injury to real property.
G.S. 14-132 Disorderly conduct in and injuries to public buildings and facilities.
G.S. 14-134 Trespass on land after being forbidden
G.S. 14-190.9 Indecent exposure.
G.S. 14-204.1 Loitering for the purpose of engaging in prostitution offense.
G.S. 14-269 Carrying concealed weapons.
G.S. 14-277.1 Communicating threats.
G.S. 14-398 Theft or destruction of property of public libraries, museums, etc.
G.S. 153A-266 Powers and duties of trustees.

Librarians should also be familiar with applicable local ordinances.

Approved by the Rutherford County Library Board of Trustees on April 28, 2015